When civil disorder and violent crime struck the capital city Bangkok, MS Risk were contacted by a number of business travellers seeking guidance. Should they leave the country? Would the airport remain open? Was it safe to stay in the city? What was the best thing to do? Practical advice to ensure personal safety and security whilst the crisis played itself out was provided. This included external liaison with authorities, private security agents, and regular communications checks and a contingency plan for a widening of the emergency. Analysts monitored events and the clients were kept briefed until tensions eased and order was restored.